Product Defects

When you bring a product into your home you do not expect that it would ever put you or your family at risk for harm or injury. Yet, defective products are responsible for hundreds of personal injury and wrongful death cases in Massachusetts, Rhode Island and New Hampshire. These claims can involve any number of manufactured, medical and pharmaceutical products including but not limited to cars, medical equipment, children’s toys and industrial equipment.

We are proud to say that product liability cases are becoming increasingly rare. Old products are being discontinued and new products are hitting the market with better designs and more safety features. We believe that this is, in part, due to the efforts of law firms like ours that are willing to stand up to businesses on behalf of consumers and hold them responsible for their wrongful conduct. The end result of a successful product liability lawsuit is not only compensation for the victim of the defective product, but recall or improvement of that product to prevent it from hurting someone else.



Here at Jones Kelleher, our lawyers are among the most experienced in Massachusetts and Rhode Island when it comes to handling defective product claims involving serious personal injury or death.

Our attorneys have significant experience successfully handling numerous types of defective product claims, including but not limited to the following products:

  • Automobiles;
  • Toys;
  • Industrial machinery;
  • Prescription drugs;
  • Medical devices;
  • Construction equipment;
  • Tainted food;
  • Over-the-counter medications; and
  • Cleaning products that are considered household brands.

We have decades of experience in proving liability in products cases like the ones above and many others – which means not only proving an injury, but also demonstrating that the defect was the result of defective manufacturing, defective design, or a failure to provide adequate warnings or instructions concerning the proper use of a product.  Our depth and scope of experience allows us to understand which theories of liability provide the best opportunity for recovery against the maker or seller of a defective product.


Products liability cases often require the use of trained and experienced experts to support our theory of liability and/or our calculation of damages. Through our many years of practice, we have developed a network of accomplished and reputable experts across many industries, including but not limited to the following:

  • Product designers and engineers;
  • Accident reconstruction, fire and explosion experts;
  • Doctors, psychologists and other medical experts;
  • Experts in chemistry, toxicology and pharmacology;
  • Rehabilitation and therapy experts; and
  • Economists and financial experts.

We trust these experts to provide us with the critical information necessary to not only establish the product was defective, but help us present the strongest case possible to maximize your recovery. Experience has taught us that access to these resources can be the deciding factor in prevailing in complex and often multi-party product liability cases, especially when it is presented by experienced attorneys who understand how to explain these facts clearly and persuasively to a judge, jury arbitrator or mediator.


At Jones Kelleher, we understand that our clients come to us during times of intense personal crisis, instability, and financial burden. As attorneys we take this responsibility very seriously. We know that our clients are depending upon us to resolve their cases quickly and fairly.

Our attorneys believe that a team-oriented approach allows us to deliver the best results to our clients. We evaluate each potential case as a team, using our collective knowledge to examine the facts and determine what course of action is best for you and your family. Your trial team will include at least two attorneys who have successful track records handling similar cases. Nurses and paralegals experienced in handling complex defect product claims support our attorneys and help prepare your case for trial.

We consider our clients to be the most valuable members of our team. As a client, you will receive frequent status updates on the progress of your claim and we always welcome your calls. Our dedicated attorneys and staff are personally invested in your future and well-being and are prepared to fiercely advocate on behalf of your interests.


BOSTON OFFICE 21 Custom House Street
Boston, MA 02110

Providence, RI 02903


  • Boston 617-737-3100
  • Rhode Island 401-273-0800

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